Terms And Conditions

Terms & Conditions

Effective Date: May 11, 2025

These Terms & Conditions govern your use of the Splash Force Pressure Washing LLC website and services. By accessing our website or using our services, you agree to these terms.

1. Acceptance of Terms

By accepting a quote, scheduling service, signing an agreement, or making payment, you agree to the following Terms & Conditions, which govern all services provided by Splash Force Pressure Washing LLC.

2. Scope of Work

All work will be completed as described in the provided quote or proposal. Any changes or additions must be approved in writing.

3. Payment Terms

• Payment is due in full prior to the start of service unless otherwise agreed upon in writing before the scheduled work date.
  
  

• Late payments may incur a 1.5% monthly fee.
  
  

• Splash Force reserves the right to cancel or suspend service if payment terms are not met.
  
  

4. Property Access & Preparation

• Customer must provide access to water, electricity (if needed), and the worksite on the scheduled service date.
  
  

• Customer is responsible for removing vehicles, fragile items, and belongings from the work area and ensuring all doors and windows are securely closed.
  
  

• Splash Force is not liable for damage to any items not removed from the service area.
  
  

5. Risks & Limitations

Splash Force is not liable for:

• Pre-existing damage, loose paint, or fragile surfaces.
  
  

• Damage to landscaping or unsecured items.
  
  

• Water intrusion due to compromised seals, windows, doors, or siding.
  
  

Customer acknowledges that aged siding, mortar, roofing, or wood may have pre-existing vulnerabilities resulting in minor damage.

6. Pre-Job Inspection & Photos

• Splash Force may, at its discretion, document the work area with photos/videos before and/or after service to note any pre-existing conditions.
  
  

• The absence of documentation does not waive the customer's responsibility to acknowledge pre-existing damage or our liability limitations.
  
  

• If the customer declines inspection or is unavailable, they waive the right to dispute pre-existing conditions.
  
  

7. Chemicals & Environmental Considerations

Cleaning agents may include:

• Sodium Hypochlorite (SH) – mold/mildew removal.
  
  

• Surfactants (e.g., Elemonator, Green Wash).
  
  

• Oxalic Acid – rust/stain removal.
  
  

• Degreasers – as needed.
  
  

Customer must notify Splash Force of any sensitive materials (e.g., untreated wood, natural stone). While precautions are taken, Splash Force is not liable for plant damage or discoloration unless caused by gross negligence.

8. Roof & Elevated Services

• Roof cleaning is performed with appropriate safety precautions.
  
  

• The customer assumes all risks associated with fragile or aging roofing materials.
  
  

• Splash Force is not responsible for leaks or damage caused by pre-existing defects or poor installation.
  
  

9. Weather & Rescheduling

Services may be rescheduled by Splash Force due to inclement weather or unsafe conditions without penalty.

10. Cancellation Policy

Cancellations made within 24 hours before the scheduled service may result in a $75 cancellation fee.

11. Liability

Splash Force Pressure Washing LLC maintains general liability insurance. Total liability is limited to the amount paid for the specific services rendered.

12. Satisfaction Guarantee

Any service concerns must be reported by the customer within 24 hours of job completion to be reviewed for resolution.

13. Marketing & Media Release

By accepting these terms, the customer grants Splash Force permission to photograph and/or record their property before, during, and after service for use in marketing (e.g., website, social media, advertising). No personal identity or address will be shared publicly. Customers may opt out by submitting a written request before the scheduled service.

14. Consent to Communication

By signing this agreement, the customer consents to receive service-related and promotional messages via text, phone call, and email from Splash Force Pressure Washing LLC. Customers may opt out of marketing communications at any time by written request.

15. Indemnification

The customer agrees to indemnify and hold harmless Splash Force Pressure Washing LLC from any claims, damages, or expenses arising from customer negligence, misuse of property, failure to disclose relevant information, or failure to comply with these Terms.

16. Force Majeure

Splash Force shall not be held liable for delays or failure to perform services due to events beyond its reasonable control, including but not limited to weather conditions, equipment failure, labor shortages, acts of God, or government restrictions.

17. Severability

If any part of this agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.